We're Listening

At Our Phoenix Rise, we’re more than just a store—we’re a community built on resilience, healing, and the uplifting power of gaming. Our mission began as a personal journey through recovery, and today, that same strength lives in every product we create for the "Gamer Family."

Why Shop With Us?

  • Our Mission: To inspire mental health recovery through gaming, creativity, and self-care.

  • Our Products: Designed with intention and audited for quality and regulatory compliance.

  • US-Based: We ship exclusively within the United States. All items are made-to-order and fulfilled with care.

How to Reach Us

Customer Support: helpcenter@ourphoenixrise.com

Text Support: (518) 415-8496 (Customer questions only; please leave a message).

Support Hours:

  • Monday–Sunday: 9:00 AM – 10:00 PM EST

  • Typical Response: Within 8 hours.

Company Information

Our Phoenix Rise is a brand of Go Hard Gaming Discord LLC.

  • Official Website: ourphoenixrise.com

  • Location: Ballston Spa, NY 12020

  • Incorporation: Registered in Wyoming.

🚫 No Solicitation Policy

Our Phoenix Rise maintains a strict No Solicitation policy. Our communication channels are reserved exclusively for customer support and community engagement.

  • Prohibited Content: We do not accept unsolicited advertisements, partnership pitches, or marketing proposals.

  • Enforcement: Any unauthorized marketing messages sent to our text line or support emails will be blocked and reported as spam.

  • Official Inquiries: Legitimate US-based business inquiries must be directed solely to the "Supplier Inquiries" link at the bottom of our website.

 

A Real Brand, Built By a Real Person

Hi, I’m the founder of Iron Phoenix.

I went to Eisenberg School of Business, left to raise my sons after losing my mother, and later worked in home healthcare. After a tough relapse in 2016, I needed a new path. I discovered design, learned the hard way that big platforms favor big budgets, and decided to build something real—this brand. Every order supports a real person, not a corporation. Thank you for being here and proving small brands still matter.

— Shadowseeker KB

Why shop with us?

  • ✅ Secure Checkout
  • 📦 Fast US Shipping
  • 🎁 Exclusive Designs
  • 🧠 Mental Health-Focused Brand