Terms of service

Terms of Service

Last Updated: April 8, 2026

Welcome to Our Phoenix Rise, operated by Go Hard Gaming Discord LLC, doing business as Iron Phoenix GHG.

By accessing or using our website (ourphoenixrise.com) and its related services, you agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions stated on this page, please discontinue use of the site immediately.

1. Cookies

We use cookies as described in our Privacy Policy. Cookies help enhance your browsing experience and enable essential store functions.

2. Ownership & License

All content on Our Phoenix Rise / Iron Phoenix GHG—including product designs, images, logos, and written content—is owned by Go Hard Gaming Discord LLC unless otherwise stated.

You may not republish, sell, duplicate, or redistribute our content without written permission.

3. User Comments

Users may post comments where allowed. We do not pre-screen comments and are not responsible for their content.

Users must ensure that comments:

  • Do not violate intellectual property rights

  • Do not contain harmful, discriminatory, or offensive content

  • Do not mislead or impersonate others

We reserve the right to remove comments that violate our policies.

4. Hyperlinking Policy

Organizations may link to our website with prior approval. We reserve the right to request removal of any link that we consider misleading or inappropriate.

5. iFrames

You may not frame our website or content without written permission.

6. External Content & Liability

We are not responsible for content appearing on external websites linked from our store. Users access third-party links at their own risk.

7. Reservation of Rights

We reserve the right to update, modify, or request removal of links to our site. Continued use of our site indicates acceptance of any changes.

8. Website Disclaimer

We do not guarantee uninterrupted access or error-free content. Information on this site may not always be complete or up-to-date.

Users access the site at their own risk.

9. Online Store Terms

By shopping with us, you agree to:

  • Use our services only for lawful purposes

  • Provide accurate billing and shipping information

  • Not use our site for fraudulent, abusive, or harmful activity

10. Product Information & Availability

Some items may be available exclusively online and in limited quantities. Our Refund & Return Policy governs returns and exchanges.

Prices and product availability may change without prior notice.

11. Billing Accuracy

Users must provide accurate billing information. We may refuse or cancel orders that appear fraudulent or incomplete.

12. Third-Party Tools

We may provide access to third-party tools (e.g., payment processors, shipping calculators). These tools are used at your discretion and come without warranties.

13. Third-Party Links

We are not responsible for third-party content, services, or transactions made on external platforms.

14. Submissions & Feedback

Users submitting comments, feedback, or suggestions grant us the right to use, edit, or share that content unless stated otherwise.

15. Personal Information

Personal data is governed by our Privacy Policy, including how we store and process information through Shopify, Titan Email, Omnisend, Cloudflare, and our fulfillment partners.

16. Errors or Omissions

Occasionally, information on our site may include inaccuracies. We reserve the right to correct errors or update information without prior notice.

17. Prohibited Uses

You agree not to use our site for:

  • Illegal activities

  • Harassment, hate speech, or harmful content

  • Uploading malicious code

  • Data scraping or unauthorized access

Unauthorized Communication: You are prohibited from using our contact information, including helpcenter@ourphoenixrise.com, for the purposes of sending unsolicited commercial emails (spam), marketing or sales solicitations, or for harvesting email addresses for use in third-party databases. Any unauthorized use of our communication channels may result in a report to your service provider and/or legal action.

18. Limitation of Liability

We do not guarantee uninterrupted service and are not liable for:

  • Service outages

  • Product delays outside our control

  • Indirect or incidental damages

Where permitted by law, our liability is limited to the amount you paid for your order.

19. Indemnification

You agree to indemnify and hold harmless Go Hard Gaming Discord LLC, Our Phoenix Rise, and Iron Phoenix GHG from any claims related to your misuse of our site or violation of these terms.

20. Severability

If any part of these terms is considered unenforceable, the remaining terms remain in effect.

21. Termination

We may terminate access to our services at any time for violations or misuse.

22. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, form the entire agreement between you and us.

23. Governing Law

These terms are governed by the laws of the United States and the State of Wyoming.

24. Contact Information

For questions or concerns about these Terms:

📧 helpcenter@ourphoenixrise.com (Primary Customer Support)

📬 Go Hard Gaming Discord LLC
DBA Iron Phoenix GHG
Ballston Spa, NY 12020
USA

Unauthorized Commercial Solicitation

Go Hard Gaming Discord LLC and its brands, including Our Phoenix Rise, Iron Phoenix GHG Customs, and Blossom Fields, strictly prohibit the use of this website, its contact forms, or any listed corporate or business email addresses for unauthorized commercial solicitation, marketing, or spam. If you have not explicitly registered for or been invited to join our email marketing networks, you are unauthorized to send unsolicited sales pitches, automated marketing campaigns, or commercial offers to our teams. We reserve the right to block, report, and take necessary administrative action against any individual or entity violating this non-solicitation policy.