Third-Party Policy for Our Phoenix Rise

Our Third-Party Partners

To operate smoothly and securely, Our Phoenix Rise works with the following trusted services:

1. Shopify (Store Platform & Payment Processing)

Shopify powers our website (ourphoenixrise.com) and manages the systems that allow you to browse products, place orders, and complete secure checkout. Shopify stores essential order details such as your name, shipping address, email, and payment confirmation so your purchase can be fulfilled.

2. Titan Email (Customer Support Email Services)

Titan provides secure email hosting for addresses such as support@ironphoenix.store and shadowseeker@ironphoenix.store. Titan processes incoming and outgoing customer support messages, order updates, and other communications you receive from us.

3. Omnisend (Email Marketing)

If you subscribe to newsletters or product updates, Omnisend delivers those emails. They use only the information you provide—typically your email address—to send optional marketing content, promotions, and updates about new product releases.

4. Print-on-Demand Manufacturing Partners

To reduce waste and support sustainable production, we work with print-on-demand providers such as Printful or Printify. When you place an order, they receive only the information required to produce and ship your item—typically your name, product details, and shipping address.
Every product is made to order, usually entering production within 5–10 business days after your order is received.

5. Cloudflare (Security & Website Performance)

Cloudflare provides SSL protection, firewall security, and DNS management to keep our website fast, stable, and safe. Cloudflare may collect anonymized or technical browsing data (such as IP region, not identity) to protect the site from attacks and maintain performance.

A Real Brand, Built By a Real Person

Hi, I’m the founder of Iron Phoenix.

I went to Eisenberg School of Business, left to raise my sons after losing my mother, and later worked in home healthcare. After a tough relapse in 2016, I needed a new path. I discovered design, learned the hard way that big platforms favor big budgets, and decided to build something real—this brand. Every order supports a real person, not a corporation. Thank you for being here and proving small brands still matter.

Shadowseeker KB

Why shop with us?

  • ✅ Secure Checkout
  • 📦 Fast US Shipping
  • 🎁 Exclusive Designs
  • 🧠 Mental Health-Focused Brand